10 Advanced Features of Chatbot Which Make it a Success

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Integration of Al-powered chatbots into your business is an amazing way to stay ahead of competition. With the help of Chatbot development companies, you can offer great customer service, and enhance engagement levels between your customers and your brand. 


The main objective of developing chatbots for businesses and incorporating advanced features of chatbot is to enhance customer communications and allow your customers to get all answers to their questions, that too in real-time. 


In order to enhance conversion rates, simple FAQ chatbots aren’t enough. To get the job done faster, you need chatbots with artificial intelligence. These chatbots need to make use of NLU (Natural Language Understanding) and NLP (Natural Language Processing). 


Wish to move your simple chatbot to a valued extension of your business? Then, you need to spend a good amount of time thinking about all the advanced elements that make your chatbot perceived as “smart”. 


Let’s check out some of the advanced features of Chatbot:


Advanced Chatbot Features:


  • Adjustments of Conversations as per User Channel

  • Use of Bot-to-Bot Redirects to Organize Multi-Skilled Bots

  • Building Multi-Language Bots Using ‘Language Detect and Translate’

  • Use of a Live-Agent Handover 

  • Track Performance by Running Multiple Intent Engines at Same Time

  • Prevent Twice Question Asking by Creating and Storing Objects

  • Run Companies Processes by Creating Dataflows

  • Measure Success by Creating Custom Analytics

  • Create FAQ and Intent-Driven Hybrid Bots 

  • Use of Adaptive Card for Creating Content-Rich Chat Elements



Final Thoughts:


If you wish to include these advanced features into your Chatbot to make it a success, then Hire Chatbot developers to make the process easier and convenient for you.
Location: United States

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