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Showing posts from August, 2021

10 Advanced Features of Chatbot Which Make it a Success

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Integration of Al-powered chatbots into your business is an amazing way to stay ahead of competition. With the help of Chatbot development companies, you can offer great customer service, and enhance engagement levels between your customers and your brand.  The main objective of developing chatbots for businesses and incorporating advanced features of chatbot is to enhance customer communications and allow your customers to get all answers to their questions, that too in real-time.  In order to enhance conversion rates, simple FAQ chatbots aren’t enough. To get the job done faster, you need chatbots with artificial intelligence. These chatbots need to make use of NLU (Natural Language Understanding) and NLP (Natural Language Processing).  Wish to move your simple chatbot to a valued extension of your business? Then, you need to spend a good amount of time thinking about all the advanced elements that make your chatbot perceived as “smart”.  Let’s check out some of th...

Why are Voicebots in high demand in the ecommerce industry?

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Voice Bots have become the need of the hour for some of the businesses or we can say all the businesses which have web or mobile applications of their own. Considering the endless benefits of voicebots, apps seem to be incomplete without one. They are contributing their part in catering customers with the first class experience and the best engagement ever. This could be the prime reason behind their increasing demand and popularity in the eCommerce industry. What Are Voice Bots? Voice bots are voice-enabled chatbots that communicate with customers/clients in a human voice. They are created so that they can interact with humans and accept commands in oral and written forms. At present, Amazon Echo and Google Home are the most successful voice bots in the eCommerce market. These voice bots are drawing more attention and have rapidly grown from 2015 to 2021. Benefits of Voice Bots in eCommerce Improves inbound marketing Regular activities Generates more qualified leads for the business ...