Tech Update by Aditya

A chatbot is a software application that helps to interact with a real human via text or voice without any human intervention. It answers a user’s query in such a way that one would believe he/she is talking to a real human. Chatbots are programmed with possible, commonly asked questions along with their respective answers. It just takes the user’s query and reply instantly thus providing a smooth experience to the user. In today’s world chatbots are a critical component to companies' customer-service operations. There are two main types of chatbots: Task-oriented (declarative) chatbots: are single-purpose programs and perform one function.  Data-driven and predictive (conversational) chatbots: are digital assistants, and they are much more interactive. Benefits of using chatbots to companies: Cost saving Increased customer interaction Deeper understanding of customers New customer addition Increased sales The future of chatbots is very promising and will be used to further enhan...

The best thing about Map Integration in your applications is that there is no risk of inadequately covering up anything. Map Integration helps you with everything you need to find the way such as highways, streets, roads, freeways, drives, avenues, businesses, addresses, bike paths and points of interest. Integration of maps in mobile applications play a critical role as they are useful in every aspect of our day-to-day activities. Most of the applications today are becoming location-sensitive.  If you happen to open an application or website, you can invariably notice that you will get asked for permission to access your location. Many such applications rely on map technology to provide the information with this context being sensitive.  Maps have the potential to give a minute depiction of very huge space. Majorly it acts as a guise in places where we have never visited before. Maps also provide you the distance between two destinations or places. With maps integrated apps, ...

Custom Bots development services have drastically revolutionized the customer support industry and have improved the overall customer experience.  Chatbots use automation to answer the basic customer queries thus reducing phone time. This reduces the burden on employees and they can focus on more complex tasks or address more complicated customer requirements. This means that Chatbots help you and your employees to have more time providing a better and less rushed customer experience.                                                         Note that 80% of the standard questions can be answered via Chatbots. Imagine how much time it saves for you and your employees. They also have the ability to gain valuable customer insights for your business and also to pre-qualify support tickets.  In a 201...